FAQS

MEDTAG is a smart medical ID system that stores your essential health information securely and makes it instantly accessible in an emergency. It can be scanned or tapped by a first responder to view your medical profile—no app or login required.

Each MEDTAG product (card, wristband, sticker, etc.) contains a unique QR code and NFC chip. When scanned or tapped with a smartphone, it opens a secure webpage showing your medical information—like allergies, medications, conditions, and emergency contacts.

Anyone who wants to be prepared in an emergency:

• People with medical conditions or allergies
• Parents, carers, and elderly individuals
• Outdoor enthusiasts and travelers
• Workers in high-risk environments
• Extreme Sports enthusiasts

Yes. Your data is protected under UK GDPR laws. Only the information you choose to share will be visible. You control your profile and can update or delete it anytime.

Yes. Any smartphone with a camera or NFC reader can access your profile globally. This makes it ideal for travel and holidays.

Amongst others, you can add:

• Medical conditions and medications
• Allergies and blood type
• Emergency contacts
• NHS/health service numbers
• GP or care provider info

You can deactivate it at any time and order a replacement. Your data is stored securely in your account and can be linked to a new tag.

Yes. Emergency services are trained to look for medical IDs. MEDTAG tags are clearly marked and use standard emergency symbols like the Star of Life for easy recognition.

No app is required. Your profile can be accessed by scanning the QR code or tapping the NFC tag using any smartphone with a camera or NFC capability. It's fast, simple, and works straight from a browser.

Yes. You can log in anytime to edit your profile, update medications, add conditions, or change emergency contacts. Updates are instantly live and reflected when someone scans your tag.